Nivaldo Beirão

Nivaldo José Tadeu dos Santos Beirão

IT Governance Specialist | GRC & Compliance | Administrative Processes | Strategic Technical Support | Moodle Management Specialist

Remoto / Brasil (GMT-3)

njtsb1@gmail.com

+55 (13) 99721-3207

GitHub

Hard Skills

IT Management

IT Governance

Project Management

Strategic Planning

Moodle

Standardized Work

Process Optimization

Financial Risk Management

Compliance Management

Administrative Support

Technical Support

Microsoft Excel

Calculation

JavaScript

HTML

CSS

Banking Operations

Customer Service

Internal Process Audit

Inventory and Asset Management

Soft Skills

Analytical Thinking

Emotional Intelligence

Teamwork

Organization

Resilience

Critical Thinking

Leadership

People Management

Languages

Portuguese

English

Spanish

About

IT Governance and Management Specialist with a solid background in Business Administration and a focus on Operational Efficiency and GRC (Governance, Risk and Compliance). Experience in developing auditable processes, regulatory compliance and large-scale digital asset management using Artificial Intelligence. Analytical and resilient profile, with a history of technical excellence (Harvard CC50) and a focus on service stability and risk mitigation. Artificial Intelligence: AI in Practice, Prompt Engineering for administrative productivity and process automation. Frameworks: ITIL Fundamentals and Balanced Scorecard (BSC)

Experiences

Multimedia Editor and Digital Asset Manager - Freelance work on Audacity

April 2023 - Present

Digital Process Management and Production at Scale.
Responsible for structuring the workflow and technical delivery of digital assets, ensuring 100% compliance with quality standards and deadlines. Strategic use of Artificial Intelligence to optimize translation and editing processes.
Data Governance: Management and organization of a cloud repository with over 8,000 digital assets, ensuring integrity and versioning.
Institutional Standardization: Creation of protocols for subtitling, translation, and audio normalization, ensuring a cohesive visual and sound identity.
Linguistic Compliance: Supervision and technical review of AI-assisted subtitles and translations (PT-BR, EN-US, ES-ES), ensuring communication accuracy.
Operational Efficiency: Implementation of dynamic editing methodologies that resulted in the delivery of over 7,500 audio files and 550 videos with a high standard of finish.

Risk Analyst and Market Intelligence - Freelance work on Betfair

March 2021 - December 2021

Focus Area: Statistical Analysis, GRC (Governance, Risk and Compliance) and Asset Management in Highly Volatile Markets.
Focus on the development and execution of predictive models based on probability and applied statistics, with rigorous control of operational risks and compliance with market strategies.
Responsibilities and Governance (GRC):
Risk and Compliance Modeling: Analysis of complex variables to support strategic decision-making in real time, ensuring the integrity of processes and compliance with established risk models.
Risk Management (Bankroll Management): Capital management focused on asset preservation and loss mitigation, using audit tools and "logbooks" to ensure governance over investments.
Quantitative Analysis and Pricing: Advanced asset pricing study (ODDs), evaluating volatility and resistance points, ensuring that operations are within acceptable risk metrics.
Operational Discipline and Auditing: Maintaining high analytical rigor under pressure, ensuring that 100% of strategies followed the pre-established operational governance plan, without deviations in conduct or execution.
Results and Competencies:
Data Intelligence: Transforming raw data into investment decisions, using statistical calculators and market trend analysis.
Resilience and Risk Control: Mastery of bankroll management techniques and psychological control, fundamental for the sustainability of operations in highly uncertain environments.

Administrative Assistant - Vale Do Ribeira University Center (Univr)

July 2016 - September 2019

Focus Area: Educational Data Management, GRC (Governance, Risk, and Compliance), and Technological Support for Virtual Environments.
Strategic role in developing technological solutions applied to education, focusing on academic data governance and compliance with federal regulatory standards (MEC).
Responsibilities and Governance (GRC):
Regulatory Data Governance (MEC/ENADE): Direct support to the Institutional Researcher in the collection and processing of data for the Higher Education Census. Guaranteeing the integrity, reliability, and compliance of data reported to the MEC, mitigating risks of institutional irregularities.
Process Management and Auditing: Preparation, control, and management of critical documents and reports in Excel, ensuring compliance with regulatory deadlines and the organization of the academic workflow.
Virtual Learning Environment (VLE) Administration: Management of the Moodle platform, defining security and usability standards for more than 2,500 users.
Flow and Calendar Management: Organization of complex academic schedules (Urânia) and activity calendars via Google Sheets, optimizing the allocation of institutional resources.
Results and Technical Competencies:
Standardization and Scalability: Management of the Moodle LMS with the creation of templates for 27 courses (On-site and Distance Learning), ensuring visual and operational consistency for the institution.
Strategic Support: Provision of specialized technical support to coordinators and faculty, ensuring the operational continuity of synchronous and asynchronous classes.
Institutional Transition: Active participation in the technological transition process from College to University Center, ensuring the conformity of data systems during the expansion to Distance Learning.

Business Administration Intern - Regional Education Unit of Registro

July 2014 - July 2016

Focus Area: Strategic IT Support, GRC (Asset Control and Compliance), and Educational Project Management.
Work experience at NIET (Educational Information and Technology Center), focused on IT infrastructure and operational data management for the state education network.
Responsibilities and Governance (GRC/Excel):
Inventory and Data Management (Intermediate Excel): Creation and maintenance of control spreadsheets for the management of technological assets in 40 school units. Use of search formulas and pivot tables for hardware monitoring and maintenance status.
IT Compliance and Governance: Ensuring the standardization and security of local networks and mobile devices, ensuring that the use of digital tools was in accordance with the guidelines of the Department of Education.
Incident Management (Help Desk): Level 1 support (On-site/Remote) via TeamViewer and WhatsApp Business, focusing on quick resolution and incident logging for support auditing.
Inclusion Project Planning: Assistance in executing schedules and monitoring goals for large-scale technological training programs.
Results and Competencies:
Multiplier Training: Direct training and management of over 200 monitors over 2 years, disseminating best practices for information use and security.
Service Scalability: Active technical support to 40 school units, ensuring the continuity of pedagogical and administrative operations in the region.

Business Administration Intern - Regional Education Unit of Miracatu

August 2011 - August 2013

Focus Area: Strategic IT Support, GRC (Governance, Assets, and Compliance), and Implementation of Educational Solutions.
Work at NIET (Educational Information and Technology Center), focusing on technological infrastructure and process standardization for the state education network.
Responsibilities and Governance (GRC/Excel):
Inventory and Data Management (Intermediate Excel): Creation and control of spreadsheets for managing technological assets of 28 school units. Use of formulas and pivot tables to monitor the hardware lifecycle and maintenance status.
Compliance and Standardization: Ensuring the correct implementation of the Education Department's IT guidelines, guaranteeing that support and infrastructure were in full compliance with institutional standards.
Incident Management and Help Desk: Level 1 technical support (on-site and remote), focused on the rapid resolution of critical problems and the recording of incidents to ensure operational continuity.
Governance in Training: Organization of schedules and materials for technological training, focusing on the dissemination of technical knowledge within school units.
Results and Competencies:
Training of Multipliers: Direct management and training of over 120 monitors, ensuring technological autonomy in schools in the region.
Operational Efficiency: Active and structured technical support to 28 school units, optimizing the use of technological resources and incident management.

Clerk / Cashier - Bradesco Bank

April 2009 - March 2011

Focus Area: Financial Operations Management, GRC (Governance, Risk and Compliance) and Banking Compliance.
Strategic performance in customer service and cash management, with a total focus on accuracy, mitigation of operational risks and compliance with regulatory standards.
Responsibilities and Governance (GRC):
Cash Flow Control and Risk Management: Responsible for the daily opening, closing and reconciliation of funds, ensuring 100% accuracy in records and acting in the prevention of losses and fraud.
Compliance and Asset Processing: Management of payments, taxes and agreements, ensuring the integrity of transactions and compliance with Central Bank guidelines and internal protocols.
Critical Support and Process Auditing: Support to INSS beneficiaries and suppliers, performing rigorous document verification to ensure institutional security.
Data and Documentation Governance: Control of mailbags and critical documents, ensuring full traceability and organization of the administrative flow according to audit standards.
Results and Competencies:
Crisis and Transition Management: Active role in the migration of operating systems, ensuring that the technological transition respected governance pillars and did not affect service compliance.
Compliance Multiplier: Responsible for training and onboarding new employees, disseminating the culture of safety, ethics, and the institution's GRC rules.
Operational Excellence: Recognition for conflict resolution in high-pressure environments and customer loyalty through secure and transparent processes.

Operations and Sales Assistant (Retail) - Tio Beba Supermarkets

January 2009 - March 2011

Operational Process Management, Inventory, and Cash Flow
Multifunctional role focused on organization, asset control, and excellence in customer service, ensuring that company rules are followed with technical and ethical rigor.
Responsibilities and Governance:
Cash Management: Responsible for cash operations, ensuring 100% accuracy in closings and verification of invoices and mailbags.
Logistics and Inventory: Strategic organization of inventory and sales area, optimizing replenishment time and ensuring accuracy in shipment verification.
Administrative Versatility: Direct support in purchasing routines, pricing, and file control, maintaining the order of institutional documents.
Customer Service and Support: Integration between administrative and commercial areas, focusing on resolving customer problems and providing logistical support (deliveries).
Results and Competencies:
Operational Efficiency: Guarantee of total compliance in internal cash and inventory audit processes.
Agility and Resilience: Ability to adapt to different sectors (commerce, finance, and logistics), maintaining a high standard of delivery under pressure.

Education

Digital Innovation One (DIO)

October 2021 - Present

Largest open IT education platform in Latin America, with over 1 million users. DIO partners with innovative companies, providing immersive learning experiences focused on employability. Main certifications are listed below.

VALE DO RIBEIRA UNIVERSITY CENTER (UNIVR) - MBA

2017 - 2018

MBA in Information Technology Management and Governance

Focus on governance frameworks, technology compliance, and strategic IT asset management. Development of skills in systems auditing, information security, and alignment between technology and business objectives.

VALE DO RIBEIRA UNIVERSITY CENTER (UNIVR) - Bachelor's

2010 - 2017

Bachelor's Degree in Business Administration

Solid background in organizational management, administrative processes, applied law, and finance. Focus on developing a systemic vision and process analysis for operational efficiency.